martes, 12 de abril de 2011

13. JOBS AND CAREERS

A. Look at the photos and discuss thesed question:

what would you enjoy about each of the jobs? they are interesting, because they know different people, and anjoy the jobs.

what would you dislike about each job?  the flighattendent why? is so difficult because they be alone for long time

what are the most importan things for you in your work? satisfaction in the job and earning of money.

12. PROCESSES AND OPERATIONS

EXERCISE A: Look at the pictures and discuss these questions:

1.    What are the products shown in the photos? Photocopier machine, control machine, cassette.

2.    Which of these products do you know how to use? Photocopier machine.

3.    Could you give someone else instructions on how to use it? Yes, The copier is turned on the green button, then place the paper and to initiate and begins to  copy the role

12.2 what do i have to do?? 

EXPLAIN A PROCEDURE
. First placed the cell phone battery,
. The next after charging for 8 hours
. After the phone is turned on, is activated with the hours and days
. Finally used to make calls, send messages, or connect to a page on the Internet.


EXERCISE D
WORK IN GROUPS: DISCUSS WHETER WHAT YOU READ ABOUT IN C, REPRESENTS THE FUTURE FOR ALL MANUFACTURINS PROCESS, CONSIDERING THESE QUESTIONS.

1.What advantages and disadvantages do you see with the introduction of more automated plants? you can find efficient and earn more time, but the disadvantages are more expensive and they are a lot of employees.
2.Can you agree on areas where you think it is a good idea to use them?
Yes, packaging, mixing.
3.What will industrial workers then do? in a market in this moment, but then i have  to change the work.
4.What do you think about training people to work in such plants?  I think is a good idea because you need to train to use the machines
5.Who decides what should be made? What is your opinion of this? I dont know, i think is a good idea
6. What are the advantages of manufacturing processes where only one person is needed The company has fewer problems
 7. What prospects do you see for the spreading of such operations and processes in your country? The employees in charge the system will be selected the production

11.1 TAKING PART IN A MEETING

EXERCISE A: Work in pairs look at the photos and discuss these questions.


1. What seems to be happening in each photo? I think that they are in a meeting.


2. What do you think the people migth be talking about? It is probably to talk about a business. 


3. Which of these meetings would you feel most comfortable taking part in?
 In the photo 3, because they looks more comfortable, and  they are talking face to face. 


4.  Which of them is most unlike the meetings you have attended? Why is this the case? The photo number 2 because they are distracted,  each person doing different things.


5.  How long do you spend in meetings in an average week? From one to two hours in a average.

martes, 1 de marzo de 2011

10. Marketing






10.1 The  Marketing Mix

 The fours Ps'

Product: Our product offers the customer a unique fragrance with a scent with a sweet and citrus combinationSix loves will satisfy the needs and desire of the consumer, offering unique flavors. 

Price: The cost of the perfume will be 40 dollars.

Promotion: Our products are promoted in magazines and television in this region.

Place: Our store will be located in the Luxurious Avenue mall next to Puerto Paraiso and in fron of the Marina.

lunes, 21 de febrero de 2011

9.5 Organizing a Conference

Work in small groups. Imagine that you´re organizing a weekend conference for abour 50 delegates, from the evenng friday 22 may 2011. To lunch time on monday 25.
Good morning. I am Ivon Moreno, i am organizing a conference, we will take on may and concluded on may 25, we are studie at  UGC.The sent a cordial invitation to exhibit at this event. Thanks for your help.
forwars looking to seeing you in May.

Moreno Ivon

9.3 The local knowledge: You are the expert!

EXERCISES B: How Do not know about their own city? Can you answer these questions:

Where could I go to a visitor on a free day or on the weekend? You probably have to do all kinds of activities, including visiot the arc, going to Beah, or visit the Puerto Paraiso Mall.

When are the Museums and Art Galleris open? I think that on Monday a Saturday at the City Museum and near the Marina Mall.

How can a visitor get tickets for a concert? In some stores.

Where can one visitors rent car? At the airport some are Budget, Avis, National, Alamo or

What restaurants serve dishes?
In differents restaurant, but if you prefer mexican food, you should go to Mesa Poblana There are several restaurants at sea, seafood like Lorenzillos.

Where can you a Visitor  buy local specialities to take home?
They are a lot.- like  Soriana, Chedrahui, Wal Mart, Costco or Sams Club

Where does the bus leave the airport and take the time? Hmm, I do not know

9.2 Hotels and Accommodation

Exercise B.- Imagine that your company is going to send on business trip to South America. A collague has recommended the Rio Othon Palace Hotel and Cesar Park Hotel.
We will offer all kind of services, and the best service.  I hope you like it.


Exercise C.-
What kind of Hotel would you prefer to stay in if you were on a business trip? A place that nature-based, and be in good relaxation at the time of doing business. How is a business Hotel different from a holiday hotel? The difference is that in the hotel business are only convention I comferencias, and rental for leisure and relaxation.
Desing a new Business Hotel:

New Resort:
1.  Decide one basic of your product:
Atmosphere: Elegance and Luxuruious
Location: Near to beach
What kinds pf people do you want to come to your Hotel?
To  Vacation and business people
The Staff: We will offer a nice service, and a good qualities, The personal will be a person to help the people.
What facilities will you offer?
- All Inclusive
- Rooms modern
-Spa
-Internet on the room
-Swimming pool
-Room service


2. Arrange the facilities you have listed in order of importance. The decide wich you will offer - remember that offering every one of  them would price your products out of the mid-budget marker.
-Room service 
-Buffet-style breakfast  27.90 DLS per person
-Gym   Included
-Spa  46 DLS per person
-Internet conection on room  Included
Swimming pool  Included
-The prices included taxes.
-Other Service Extra

3. When your group has designed "the perfect business Hotel," describe your product to another group or to the  whole class.
we  will offer this kind of hotel for different event. to vacation or business people.

UNIT 9 VISITORS AND TRAVELLERS

EXERCISE C. Imagine that one of you is a foreing business person arriving at your local airport and the other is waiting to welcome you.-

Xitlali: Hello are you Miss Moreno? I'm Xitlali Hernandez. Welcome to Cabo San Lucas. Its a pleasure to meet youIvon: It's a great pleasure to meet you too!
Xitlali: How was your flight? I hope that OK!
Ivon: It was so difficult, because the flight it was late.
Xitlali: So sorry Ms Moreno, Can I help you with your luggage?
Ivon: No, I'm OK, dont worry. But you offer and hotel? I'm so tired
Xitlali: Of course Miss Moreno!

jueves, 17 de febrero de 2011

VIDEO SUMMARY: NUMBER 8, 9 AND 10

    Video Number 8 Dealing with Problems:
There was a problem with a photocopy machine and the customer wants the supplier to replace the machines to purchase the license.Because does not want more problems occur.But suppliers have to accept the problem that happened to the faulty machine, all for an error of one is also the company's error.The supplier that was doing the arrangement with the client and said that they were going to replace the photocopier machine, but he didn't know that there wasn't  any machine in stock, and now he has to call to the already upset customer and explain she the problem, and all this because of the lack of comunication between personal.

  Video Number 9 Visitors and Travellers:
This video is about a women that made a reservation in a near hotel for the conference, and she made  the reservation  for a single room, but the reservation was lost and  she hasn´t the  place to stay. and she has to be attending a conference, that is  the reason there are no rooms available  in the place. And then a friend of she arrives to the reception and gives her a good new, he changed her reservation to other suite. but it was  in a wrong date.
   Video Number 10 Martketing:
This Video is about the Swatch Co.  Is one a renowned company with a marketing and innovation in watches for every type of personality, design creations. They have the best marketing and all the while trying to innovate new watch creations. they offer the best advertising to be in the consumer's mind for long time.


lunes, 7 de febrero de 2011

viernes, 4 de febrero de 2011

8.2 WE ALL MAKE MISTAKES - SOMETIMES!!

EXCERSICE B. Decide what you are going to do:
  • Will you try to negotiate a lower price from UNIFLEX.
  • Will visit to them while we’re in Italy next week.
 EXCERSICE C. Role- play the two visits: One to Piero Conti at Uniplex srl and the other to Lucia Donato at Uniflex SpA.

        Visit to UNIFLEX
Zenith International: Hello Lucia. How are you?
Lucia: I am fine.
Daiana: I need to talk to you about the last orden. See; UNIPLEX is offering us  the same items than you, and they´re 7 1/2 % lower than you suggest we can do?
Lucia: Let me think, probably i could offer you 8% les than they.

Daiana: Umm..- I like the idea, because you are our long time suppliers, and we know the quality of your products and service.
Lucia: Ok.- Deal close 
      Visit to UNIPLEX

Daiana: Hi Piero; can i talk to you?
Piero Conti: Hi Daiana; sure come in.
Daiana: I am not sure, how to put this, but there been a misunderstanding the orders, and we need to cancel the order. I am really sorry.
Piero Conti: Are you sure, we are offering quality and good service and if you need something in the future dont doubt calling us.
Daiana: Ok thank you again acept our apologie.
Piero Conti: Ok.- Good bye.
  

EXCERSICE D. Draft a e- mail, which you could have sent instead of visiting Uniplex and Uniflex.
   Email to Uniplex:
To: Piero Conti.
From: Daiana.
Subject: Order Number 1
Date: January 19th 2011
 
Dear Mr. Piero Conti:
    How you been? Sorry i offering my apologies about the order.- but we made desicion for UNIFLEX. Sorry once again. And give you my apologies. 
                                  Yours faithfully.
Daian Moreno
Purchasing Manager.
 
   Email to Uniflex:
To: Lucia UNIFLEX.
From: Daiana Moreno
Subject: Order Number 1
Date: January 29th 2011
 
Dear Ms. Donato:
      The reason of this email is to talk to you about the order.  You see UNIPLEX, is offering to us the same items that you, but with a price 7 ½ lower  price to make it lower.   Yours sincerely.
Daiana Moreno
 Purchasing Manager.


EXCERSICE E. How I dealt with the problems
    I think the best solution is to keep our supliers.
 
EXCERSICE F. Draft a short report to your boss explaining how you dealt with the problems, remembering he is Max’s father.
 
    Report
To: Alex Wilson, Managing Director.

From: Ivon Moreno Purchasing Manager.
Date: January 29th 2011
 
Problems with the order
 
As you  know,  we had some misunderstandings about the the recent order. I want to inform you that the problem has been solved, we have to negotiated a lower price with Uniflex, and our accepted, and we canceled the order to Uniplex.
Ivon Moreno
Purchasing Manager

UNIT 8.1 C. WHAT KIND OF PROBLEMS MIGHT PEOPLE EXPECT IN THESE DEPARTMENTS OF A COMPANY?

  • Accounts: Misunderstandings with the accounts, and sometimes confuse the counts.
  • Personnel: To have problems among them, like problems with the company.
  • Sales: on sometime give the wrong product to the costumer or charge the wrong price.
  • Warehouse: Bad control of entrances and outputs of products of warehouse.
  • Factory: Bad quality in the products or in the material that is used to make it.
  • Transport: Bad quality in the services or in the units.
  • Purchasing: Buy something that wasn’t the expected on the company. Get a wrong order; it could be the wrong items, wrong quantity or bad quality.

miércoles, 26 de enero de 2011

BLOG--NIBE

BLOG--NIBE
(Los alumnos deberán hacer un blog donde subirán todos los trabajos de análisis, síntesis y ensayos y entregar links para ser revisados por los maestros).
QUESTION: UNIT 8.
WHAT KIND OF PROBLEMS MIGHT PEOPLE EXPECT IN THESE DEPARTMENTS OF A COMPANY?
1. Accounts /Personnel / Sales / Warehouse /Factory /Transport / Purchasing
1. look for information about each department
http://www.essays.se/about/problems+in+company/
http://www.inc.com/magazine/20040201/nbrodsky.html#
www.essays.se/about/problems+in+company/ -
http://www.fastcompany.com/magazine/140/made-to-stick-stop-solving-your-problems.html
(entrar hacer comentarios que serán checados por los maestros.)

QUESTION: UNIT 9.
WHEN WAS THE LAST TIME YOU TRAVELLED TO ANOTHER COUNTRY (OR ANOTHER PART OF YOUR COUNTRY ) WHAT DID YOU DO THERE?
MAKE A BUSINESS TRIP PLAN OR PROJECT TO DIFFERENT COUNTRIES.
1. Look for information about cities, hotels, flights, rates etc.
http://travel.hotels-and-discounts.com/hotel/searchresults?currencyCode=MXN&userCity=san+francisco%2CCA%2CUS&additionalDataString=additionalData2%7C221684461%7C%7CadditionalData1%7CsME396666966067867%7C%7CvrBookingSource%7Cnull&locale=es_MX_MX&searchParam=5603B51F-EFAE-483E-9073-E7CECB95F048&searchType=DESTINATION&cid=59562
http://www.allcountries.org/maps/north_america_maps.htmlhttp://www.photius.com/wfb2001/airport_codes_alpha.htmlwww.swlauriersb.qc.ca/english/.../travelwq.htmwww.beth.k12.pa.us/schools/.../kgwebquest.htm- www.beth.k12.pa.us/.../kgwebquest/kgwebquest.htm - iw3c2.cs.ust.hk/WWW5/www5conf.inria.../Overview.htmlcmcweb.lr.k12.nj.us/webquest/reca.htm - www.sdst.org/shs/library/ancientwq.html - jknowles42.tripod.com/travelagentwebquest

QUESTION: UNIT 10:
WHICH ARE SEVEN PRODUCTS, (GOODS AND SERVICES) THAT ARE PRODUCED OR PROVIDED IN YOUR CITY OR REGION? AND WHAT COMPETITION DOES EACH PRODUCT FACE?
1. Look for information about different brands, types, image and advertisement as well as potential customers.
http://caplen2007.blogspot.com/2007/12/webquest-el-marketing-mix_13.html
(Blog --web quest to make)
http://www.websitemarketingplan.com/
http://www.marketing-xxi.com/
http://www.monografias.com/trabajos7/mark/mark.shtml#mix
http://es.wikipedia.org/wiki/Marketing#Concepto
http://www.marketingdirecto.com/
http://www.marketinet.com/ebooks/manual_de_marketing/manual_de_marketing.php

QUESTION UNIT 11:
How would you hold a meeting to organize social event s ( a company picnic, a departmental party, a group social evening, a class excursion, a congress.?
1. First of all, draft an agenda to include all the most important points or steps to follow up.
2. organize a video conference. (invite whomever you want)
http://bl159w.blu159.mail.live.com/default.aspx?rru=getmsg%3fmsg%3d9DBA0C86-189A-11E0-9D4C-00215AD7130E
(Regional library)
http://www.google.com.mx/search?source=ig&hl=es&rlz=1G1ACAW_ESMX414&q=different+kinds+of+meetings+&btnG=Buscar+con+Google&aq=f&oq=
PDF FILE
http://www.meetingsupport.org/node/410 http://www.brighthub.com/office/entrepreneurs/articles/82887.aspx

(BLOG, TO COMMENT)

QUESTION UNIT 12:
WHICH OF THE PRODUCTS YOU USE EVERYDAY DO YOU KNOW HOW TO USE ?
1. Find about at least 5 diagrams or processes, and explain in your own words how the product works.
http://www.easycomputertips.com/article-howtouseyourpc-thebasics.html
http://www.helping-you-learn-english.com/how-to-use-a-photocopier.html
http://www.youtube.com/watch?v=W8BkQQGus88
(videos you tube how to…)

QUESTION UNIT 13:
WHAT IMPRESSION DO YOU TRY TO GIVE IN AN APPLICATION LETTER?
1. Find about people´s attitude on next points, by making some interviews. (at least 10).
Working under stress, dealing with people in English, travel, work experience, health, working with other people, administration, education and training, personality and present job.
http://jobsearch.about.com/od/jobapplications/Job_Applications.htm
http://www.bls.gov/oco/oco20043.htm

QUESTION UNIT 14:
WHICH ARE THE BENEFITS OF NEW FIVE PRODUCTS YOU´VE RECENTLY BOUGHT?
1.First of all find about the wholesale price/ the recommended retail price/ how quickly the goods could be shipped/ what kinds of customers the products would appeal to/ why your customers might find the product attractive/ how each item is packed/ if the product is supplied complete and ready to use/ where the product is manufactured and how.
2. List the features and benefits of the products.


QUESTION UNIT 15:
WHICH IS YOUR SPECIAL PROJECT?
1. Exposition about the product.
http://www.dailystep.es/